Our Most Recent Service Reviews
Jacob was a fantastic technician and customer care advocate. As a newer home owner he took the time to walk me through the photos, findings and answer all my questions. Friendly and courteous service too!
Eduardo: E for Excellence D for Dedicated to his craft U for Unconditionally kind A- Awesome service R- Refreshingly honest D-Delightfull O-Outstanding representative for ACE
Robert Hill came to our house to fix a leaky Shower. He brought a trainee . They did a great job! Wore little paper shoes over their shoes , they fixed the leak and cleaned up! Polite and knew their job. Thank you guys!!
When our kitchen sink clogged up, we called Ace Home Services and they sent Bertin Peralta to fix our problem. He arrived, timely, and was professional, efficient and fixed our problem. We do want to note that he was pleasant, had a sense of humor, and ...Brent laughed at my jokes) and explained to us what he was doing and how he was doing it. He certainly represented his employer well, and we wish him luck and good fortune in the future.
Javier Cruz came to my home today to service the AC unit and was absolutely amazing! He was professional, polite, and knowledgeable. He identified the issues and was very upfront and honest about everything. He was even so kind as to bring my groceries ...in and put them on the counter for me. He went above and beyond, and I highly recommend him for anyone looking to have their heating and cool Serviced.
I’d like to share my experience with ACE Home Services. I have had the folks at ACE out on several occasions. Once to change out the cannister on a home humidifier, and twice to change out a whole house water filter. Each time, I have found the ACE ...team members helpful and informative. Kudos in particular to Dennis Allen, who not only changed the water filter, but who also took the time to walk me through the function of the entire water system. He was extremely helpful and answered all of my questions.
Went to Lowes for a ductless mini split. The equipment runs1k-2K. Consist of hanging an air handle, drilling a hole to thread wiring and connect to panel. No Freon handling- even if conduit had to run to connect to panel …. 0 details on scope of ...work. This was most likely due to lack of complexity. Your quote just for labor was 3 x the cost of the equipment. As a business owner I want you to make a profit. However this quote was cost prohibitive.
Final fix completed by Aubrey was quick and pictures of work appear in order.
I would recommend Ace Home Services to anyone needing HVAC. Our service was excellent and extremely professional. Derek arrived on time and was so knowledgeable on heating. He explained everything every step of the way including cost. I felt at ease with ...their service 100%
Ace was fast and efficient. Aaron the tech communication was clear and timely. Thanks!