About ACE Home Services
Always Committed to Excellence
Ace has been proudly serving the citizens of Phoenix since 1994. Our skilled team specializes in plumbing repairs, water heater repair and installation, water treatment services, HVAC system repair and installation, system tune-ups, electric repair, and comprehensive maintenance plans. We also excel in drain clearing, rooter service, sewer service, and camera inspection service to ensure efficient drainage.
We focus on hiring the most honest and professional technicians and we stand behind their work. Ask your technician about the Ace guarantees and what differentiates us. We are always committed to excellence and it shows with our thousands of satisfied customers. We look forward to servicing you and your family!
Why Choose ACE Home Services
Free Estimates Valleywide
No Overtime Charges
No Weekend Charges
No Holiday Charges
No After-Hour Charges
Real Person Answering Services
ACE Home Services Guarantees
No Breakdown Guarantee
If we perform maintenance on your system and your unit needs repair within the same year, we will return at no charge and waive the normal $79.99 diagnostic fee.
Replacement System Warranty
- Two-Year Labor Warranty
- 10-Year Manufacturer Parts Warranty
- 10-Year Manufacturer Coil Warranty
- 10-Year Manufacturer Compressor Warranty
- 20-Year Heat Exchanger Warranty – if applicable
Extended Warranty Options
- 10 Parts Plus Extended Labor Warranty
- Preventative Maintenance Coverage
One Year Money-Back Guarantee
If you are not satisfied with ACE Home Services and/or your new comfort system within (30) days, ACE Home Services will make unlimited attempts to resolve the issue up to and including removing your new comfort system and refunding 100% of the purchase price.
Properly Sized Equipment Guarantee
ACE Home Services will conduct a computerized load calculation (Manual J) to determine the proper size of your equipment. We guarantee all size recommendations will be based on the data provided by the computerized load calculation.
2 Year Performance Guarantee
If your new comfort system fails to keep you comfortable up to (2) two years after installation, ACE Home Services will make unlimited attempts to resolve the issue. If we cannot resolve the issue with the existing equipment, ACE Home Services will replace the system free of charge
ACE Home Services guarantees the installation of products to be free from defects in workmanship from the date of installation for the term of the manufacturer parts warranty. This workmanship guarantee does not include any damages or defects in the product except to the extent solely caused by ACE Home Services’ installation of the product.
Temporary Comfort Guarantee
We promise to keep your existing air conditioning system operating while our team prepares for your installation. In the unlikely event, we are unable to keep your air conditioning system working, your new system will be installed within 72 hours
Property Protection Guarantee
We guarantee our team members will treat your property with respect and care. This includes items such as your lawn, landscaping, carpeting, floors, walls furniture, and doors. If damage occurs to your home solely caused by ACE Home Services, we will repair or replace the damaged item to its original condition.
1 Year Major Parts Guarantee
If the compressor fails twice within (1) one year of installation, ACE Home Services will replace the entire outdoor unit at no cost. Coverage includes: new outdoor unit of equal value, all labor to install new unit, all Manufacturer charges, fees, and freight, and all permits and taxes.
Warranty applies to all condensing units but excludes “package” unit systems. (i.e. Outdoor units with duct systems directly attached that do not utilize indoor furnace or air handler prorated.)