About ACE Home Services

25 Years of Service – Defining Excellence

Since founded in 1994, ACE Home Services has focused its attention on putting Arizona residents first. Servicing both commercial and residential customers, ACE strives to provide the highest quality service to all of Arizona’s communities. By offering a full range of air conditioning, heating, and plumbing services, ACE has grown and services over 28 cities in Arizona Metropolitan.

We are proud to provide assistance to our neighbors and help residents beat the hot summer heat waves. We value our customer feedback and work hard to answer each concern or request. ACE proudly displays its A+ Rating from the Better Business Bureau and looks forward to fulfilling the needs of all of our customers. With flexible financing programs and special discounts, we don’t want anyone be excluded from our services.

Why Choose ACE Home Services

Free Estimates Valleywide

No Overtime Charges

Financing Packages

No Weekend Charges

Experienced Technicians

No Holiday Charges

No After-Hour Charges

Real Person Answering Services

Knowledgeable Staff

ACE Home Services Air Conditioner Guarantees

No Breakdown Guarantee

If we perform maintenance on your system and your unit needs repair within the same year, we will return at no charge and waive the normal $799.99 diagnostic fee.

Replacement System Warranty

  • Two-Year Labor Warranty
  • 10-Year Manufacturer Parts Warranty
  • 10-Year Manufacturer Coil Warranty
  • 10-Year Manufacturer Compressor Warranty
  • 20-Year Heat Exchanger Warranty – if applicable

Extended Warranty Options

  • 10 Parts Plus Extended Labor Warranty
  • Preventative Maintenance Coverage

One Year Money-Back Guarantee

If you are not satisfied with ACE Home Services and/or your new comfort system within (30) days, ACE Home Services will make unlimited attempts to resolve the issue up to and including removing your new comfort system and refunding 100% of the purchase price.

Properly Sized Equipment Guarantee

ACE Home Services will conduct a computerized load calculation (Manual J) to determine the proper size of your equipment. We guarantee all size recommendations will be based on the data provided by the computerized load calculation.

2 Year Performance Guarantee

If your new comfort system fails to keep you comfortable up to (2) two years after installation, ACE Home Services will make unlimited attempts to resolve the issue. If we cannot resolve the issue with the existing equipment, ACE Home Services will replace the system free of charge

Workmanship Guarantee

ACE Home Services guarantees the installation of products to be free from defects in workmanship from the date of installation for the term of the manufacturer parts warranty. This workmanship guarantee does not include any damages or defects in the product except to the extent solely caused by ACE Home Services’ installation of the product.

Temporary Comfort Guarantee

We promise to keep your existing air conditioning system operating while our team prepares for your installation. In the unlikely event, we are unable to keep your air conditioning system working, your new system will be installed within 72 hours

Property Protection Guarantee

We guarantee our team members will treat your property with respect and care. This includes items such as your lawn, landscaping, carpeting, floors, walls furniture, and doors. If damage occurs to your home solely caused by ACE Home Services, we will repair or replace the damaged item to its original condition.

1 Year Major Parts Guarantee

If the compressor fails twice within (1) one year of installation, ACE Home Services will replace the entire outdoor unit at no cost. Coverage includes: new outdoor unit of equal value, all labor to install new unit, all Manufacturer charges, fees, and freight, and all permits and taxes.

Warranty applies to all condensing units but excludes “package” unit systems. (i.e. Outdoor units with duct systems directly attached that do not utilize indoor furnace or air handler prorated.)

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