About ACE Home Services
25 Years of Service – Defining Excellence
Since founded in 1994, ACE Home Services has focused its attention on putting Arizona residents first. Servicing both commercial and residential customers, ACE strives to provide the highest quality service to all of Arizona’s communities. By offering a full range of air conditioning, heating, and plumbing services, ACE has grown and services over 28 cities in Arizona Metropolitan.
We are proud to provide assistance to our neighbors and help residents beat the hot summer heat waves. We value our customer feedback and work hard to answer each concern or request. ACE proudly displays its A+ Rating from the Better Business Bureau and looks forward to fulfilling the needs of all of our customers. With flexible financing programs and special discounts, we don’t want anyone be excluded from our services.
Why Choose ACE Home Services
Free Estimates Valleywide
No Overtime Charges
No Weekend Charges
No Holiday Charges
No After-Hour Charges
Real Person Answering Services
ACE Home Services Air Conditioner Guarantees
No Breakdown Guarantee
If we perform maintenance on your system and your unit needs repair within the same year, we will return at no charge and waive the normal $799.99 diagnostic fee.
Replacement System Warranty
- Two-Year Labor Warranty
- 10-Year Manufacturer Parts Warranty
- 10-Year Manufacturer Coil Warranty
- 10-Year Manufacturer Compressor Warranty
- 20-Year Heat Exchanger Warranty – if applicable
Extended Warranty Options
- 10 Parts Plus Extended Labor Warranty
- Preventative Maintenance Coverage
One Year Money-Back Guarantee
If you are not satisfied with ACE Home Services and/or your new comfort system within (30) days, ACE Home Services will make unlimited attempts to resolve the issue up to and including removing your new comfort system and refunding 100% of the purchase price.
Properly Sized Equipment Guarantee
ACE Home Services will conduct a computerized load calculation (Manual J) to determine the proper size of your equipment. We guarantee all size recommendations will be based on the data provided by the computerized load calculation.
2 Year Performance Guarantee
If your new comfort system fails to keep you comfortable up to (2) two years after installation, ACE Home Services will make unlimited attempts to resolve the issue. If we cannot resolve the issue with the existing equipment, ACE Home Services will replace the system free of charge
ACE Home Services guarantees the installation of products to be free from defects in workmanship from the date of installation for the term of the manufacturer parts warranty. This workmanship guarantee does not include any damages or defects in the product except to the extent solely caused by ACE Home Services’ installation of the product.
Temporary Comfort Guarantee
We promise to keep your existing air conditioning system operating while our team prepares for your installation. In the unlikely event, we are unable to keep your air conditioning system working, your new system will be installed within 72 hours
Property Protection Guarantee
We guarantee our team members will treat your property with respect and care. This includes items such as your lawn, landscaping, carpeting, floors, walls furniture, and doors. If damage occurs to your home solely caused by ACE Home Services, we will repair or replace the damaged item to its original condition.
1 Year Major Parts Guarantee
If the compressor fails twice within (1) one year of installation, ACE Home Services will replace the entire outdoor unit at no cost. Coverage includes: new outdoor unit of equal value, all labor to install new unit, all Manufacturer charges, fees, and freight, and all permits and taxes.
Warranty applies to all condensing units but excludes “package” unit systems. (i.e. Outdoor units with duct systems directly attached that do not utilize indoor furnace or air handler prorated.)